Privacy Policy

LOHA Dating Privacy Policy Effective Date: October 28, 2025 Your privacy is important to us. This Privacy Policy explains how LOHA Dating collects, uses, and protects your personal information when you access or use our website, mobile application, or services (collectively, the “Platform”). By accessing or using LOHA Dating, you agree to this Privacy Policy and consent to our collection, storage, use, and disclosure of your personal data as set out in this Policy. You may withdraw consent at any time by following the procedures outlined below. 1. INFORMATION WE COLLECT We may collect the following information when you register and use the Platform: 1.1. Account Registration Data: To join LOHA Dating, you must complete our online registration form, where we collect: Personal Details: Name, email, gender, and date of birth (DOB). Profile Information: Profile photo, interests, and descriptive text you choose to include in your bio. Preferred Matches: The gender of your preferred matches. 1.2. Usage and Device Data: Usage Data: IP address, device information, browser type, and activity logs (e.g., date and time of login, features used, pages viewed). Location Data: With your explicit permission, we collect your location details to suggest nearby matches. 1.3. Financial Information: Payment Information: If you subscribe to premium features or purchase Credits, payment information is collected and processed securely by third-party payment processors (specifically Stripe). We do not store your full financial payment details. 1.4. Communications and User Content: Messages: Content of messages and chat interactions with other users. Video/Audio Calls: Metadata related to calls (e.g., duration, time) but not the content of the call itself. 2. HOW WE USE YOUR INFORMATION We use your information to provide, maintain, and improve our services: Service Provision: To create and manage your LOHA Dating profile and provide all core functionalities of the Platform. Matching and Personalization: To match you with compatible users based on your provided data and to personalize your experience. Service Updates: To send service updates, security notifications, and promotional offers (from which you can withdraw consent). Improvement and Safety: To improve our services, analyze site traffic, prevent fraud, and ensure community safety. 3. DATA HANDLING FOR DEEPSYKE AI DATING ORACLE COACH This section specifically outlines the data practices for the Deepsyke AI Dating Oracle Coach to ensure maximum privacy for this feature: No Permanent Storage: Data used in your conversational exchanges with the Deepsyke AI is not stored anywhere except on a temporary server necessary for processing the live chat session. Deletion Policy: Once you delete your chats with the Deepsyke AI profile, that conversational data is permanently and irreversibly deleted from the system. No Data Harvesting: No data is gathered, aggregated, or used by LOHA Dating or any third-party sites from your conversations with the Deepsyke AI for advertising, research, or any purpose beyond providing the immediate coaching response. 4. SHARING OF INFORMATION We do not sell your personal information. However, we may share data in the following limited circumstances: Other Users: Information necessary to facilitate connections (Name, photos, interests, gender, and general location) is shared only as part of your public LOHA Dating profile. Trusted Service Providers: We share necessary data with trusted service providers (e.g., hosting, IT maintenance, and Stripe for payment processing) to help us operate the service. Legal Compliance: We may share data with law enforcement or government authorities if required by Australian law or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or the public. 5. COOKIES AND TRACKING We use cookies to personalize your experience, remember your preferences, and analyze site traffic and usage patterns. You have the ability to manage or disable cookies via your browser settings; however, disabling cookies may affect the functionality of the Platform. 6. DATA SECURITY AND RETENTION 6.1. Security Measures: We use encryption, firewalls, and secure servers to protect and prevent the loss, misuse, and alteration of the information under our control. 6.2. User Risk: However, no system is 100% secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. You share information at your own risk. We urge you to take steps to keep your personal data safe, including your password, and to log out after use. 6.3. Data Retention: Your data will be retained as long as your account is active or as required by Australian law. You may delete your account anytime to remove your data. 7. YOUR RIGHTS You may exercise the following rights regarding your personal data: Access or Correction: You can access, correct, or update your personal data at any time via your 'My Profile' page, except for your gender and date of birth, which require contacting support. Deletion: You may delete your account anytime through your profile settings to remove your data. Withdraw Consent: You can withdraw consent for marketing emails via the unsubscribe link in the email or by contacting us. To exercise these rights, please contact us at deepsyketechnologies@gmail.com 8. CHANGES TO THIS POLICY We reserve the right to change our Policy at any time and without notice. We will post the updated version on this page, and the updated version will be effective immediately upon posting. We encourage you to check this Policy regularly to understand how we use your personal data.